Privacy Policy

Introduction

thiolstreg ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the services you use. The personal information we collect may include:

• Names and contact information (email address, postal address)
• Property details relevant to solar installation assessments
• Energy consumption information you choose to share
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information such as:

• Browser and device characteristics
• Operating system
• Referring URLs
• Country, location, and language preferences
• Information about how and when you use our website

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To respond to enquiries and provide requested information about our services
• To schedule and conduct site assessments
• To prepare and deliver proposals and quotes
• To fulfil and manage installation services
• To send administrative information, updates, and service communications
• To improve our website and service offerings
• To comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is completely secure.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this policy, or wish to exercise your privacy rights, you may contact us at:

thiolstreg
45 Solar Way, Richmond
Melbourne, VIC 3121
Australia

Email: [email protected]